Cobalt launched in 2019 with a new approach to motor claims management – get it right first time.
We realised that customer frustration and increasing claims costs for the insurer were caused by poor decision making at the outset of the claim.
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Human touch in high tech claims handling
Cobalt uses bespoke technology, engineering data and injury analysis to present the best path for a claim for either policyholder claimants or the third party.
In either case it’s our combination of human touch and the latest innovations that ensure a swift, accurate claims journey, and prevent frictional costs and delays which increase indemnity spend.
James Blyth - Operations Director
James is responsible for the overall strategic direction and service delivery. With over 20 years in motor claims management James is passionate about simplifying insurance claims to drive an efficient, stress free experience for our insurer partners and their policyholders.
Steve Molloy - Head of Insurer Services
Steve joined Cobalt on a permanent basis in 2021, following a five month consultancy period. He brings with him a wealth of experience from his career in outsourced motor claims management and replacement vehicle services from a Sales and Operational perspective.
Mark Avery - Head of Project Management & Implementation
Mark has been with Cobalt since launch and has helped shape the innovative processes and tools which are a feature of Cobalt's service. He has experience in a number of claims areas as well as a strong belief that the best claims outcomes come from the combination of applied tech and great people.
Tracy Elgie - Team Leader
Tracy has a long career of over 20 years within the insurance industry. Experienced in Team Leadership and specialising in Large Loss Personal Injury claims, complaints handling and counter fraud. Tracy strives to achieve business objectives through development and motivation of her team.
Get in-touch, our expert team would love to talk to you!
To find out more about how Cobalt is combining leading technology, machine learning and powerful insight, and how this could benefit you and your customers get in touch with a member of our team.