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Bodily Injury Triage

A structured questioning approach, set by your criteria, which assess specific injury types and severity scores in order to achieve faster settlement and rehabilitation options.


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Our established injury capture process is aligned to your ethos. We conduct targeted capture based on confirming the extent of injury and aim to prevent represented cases. Our injury severity scoring tool was developed in-house and is utilised to support decision making at our first contact with the third party.

Structured QuestioningStructured Questioning

Structured Questioning

Driven by insurers appetite modifiers.

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Assessment Matrix

Combines injury type and severity.

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Excellent Outcomes

Proven savings achieved through targeted intervention.

Expert Service & Expert Results

Nuanced questioning and light triage techniques from our expert people ensure only genuine injuries are captured. We will retain the customer in the rehabilitation process and present a completed case to you for a settlement decision.

We can provide this module as a standalone service. Send us the claims you wish us to capture into Bodily Injury Triage; or we can provide this as part of our overall Third Party Capture service.