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Engineering & Repair

The right job, in the right place, immediately. We deploy engineering data live to claims handlers with an instant repair outcome recommended in 85% of cases.

Discover the Cobalt Way

Making fast, accurate decisions is key to preventing delays and errors in accident damage. Cobalt ensures every job is correctly allocated from the start. 85% of claims are deployed into the correct track within the first call, with the remainder allocated within an hour, following a desk top engineering assessment.

Intelligent Decision Support

Our solution combines our expert people with damage assessment tools, data science and in-call engineering to achieve an optimised customer journey.

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Flexible deployment options

For convenience, smaller repairs customers can utilise the less expensive mobile or midi repairers, depending on their location.

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Centralised common platform

All suppliers have visibility of claim status and progress, avoiding miscommunication and reducing delays.

Technology-enhanced expert validation

Image recognition software assess the damage and validates against our in-house damage assessment tool, and in-depth assessments model the salvage potential for total loss utilising extensive vehicle data.

Accurate decision making

Backed up by data science and engineering with technology-driven second line checks, we ensure the right decision is made at the right time.

Reduction of frictional costs

By making the right decisions at the right time frictional costs for insurers are reduced.

This is a holistic approach, using information more intelligently up front to work more efficiently and reduce your overall liability spend. 

By carrying out engineering pre-allocation total losses are identified before any money is spent. This shortens the time taken to settle total losses but can also ensure total loss can be avoided if necessary.